FREQUENTLY ASKED QUESTIONS

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What is the range of the Routica Explorer Wireless Gateway Router?

Approximately 30m without line-of-sight interruption.

Does the Wireless Gateway Routers function in all weather conditions?

The routers are not affected by cloud cover or stormy conditions. As long as you have sufficient cellular signal strength or Wi-Fi as WAN connection, you should be able to reach the Internet. However, severe weather conditions may cause interference with wireless signals.

Where can the Routica Explorer Wireless Gateway Router be installed in the RV? Can it be placed anywhere inside the vehicle?

We recommend you place your Routica Explorer Wireless Gateway Router at a central location for optimal coverage. Usually, the electronics cabinet in the living space is a good option, keeping in mind the antenna kit you have selected.

Does the Wireless Gateway Routers stay on when I turn the RV or boat off (no power)?

The Wireless Gateway Routers require constant power at 12VDC to function, since they do not have a built-in battery to keep it powered up when the RV or power source turns off. It is recommended to use the AC/DC adapter provided plugged into a 120VAC power outlet. Alternatively, the Wireless Gateway Router requires a fused 9-36VDC negative ground (12VDC negative ground recommended) connection to the RV secondary battery, if so equipped. For marine use, connect it to your vessel's auxiliary power system to maintain connectivity when the main engine is off.

How do I install the router on my boat?

For optimal performance, install the router in a dry, central location on your vessel. Consider your antenna placement for the best signal reception. Our user-friendly setup process makes installation straightforward, even for those without technical expertise.

What kind of connectivity does the Wireless Gateway Routers provide?

The Wireless Gateway Routers support Cellular, Wi-Fi, and Ethernet connectivity.
  • They come with an option of either a CAT 4, CAT 6, or CAT 12 cellular modems. Select models, such as the Explorer II, support 5G cellular connectivity.
  • The Wi-Fi support includes 2.4/5.8GHz 802.11 a/b/g/n/ac. Select models, such as the Explorer II, support 802.11ax (Wi-Fi 6).
  • The Ethernet (WAN or LAN) has gigabit support.

What cellular carriers do the Wireless Gateway Routers work with?

Both routers support North American LTE, UMTS, and GSM networks, with Explorer II including global 5G network support.
  • In the US we support T-Mobile.
  • In Canada we support Bell, Rogers, and Telus.
  • Other third-party cellular carriers may also be used, with some caveats.

Do I need constant cellular connectivity for Wireless Gateway Routers to be on?

The Wireless Gateway Routers can work with either a cellular or external Wi-Fi connection. In remote locations without any cellular coverage, you will not have connectivity.

What cellular bands do the Wireless Gateway Routers support?

Our routers are configured to work with North American LTE, UMTS, and GSM networks in general. Select models, such as the Explorer II, also support North American 5G networks.

How are the Wireless Gateway Routers better than a mobile hotspot?

Our routers support many different antenna options which provide superior connectivity, throughput, and range compared to a general mobile hotspot. The Wireless Gateway Routers also support up to 64 connected devices. We also offer many other premium features to enhance your road connectivity.

Can I connect multiple devices with your router?

The Wireless Gateway Routers allow connectivity for up to sixty-four devices at a time. This can be a combination of Ethernet or Wi-Fi devices! Your entire family can be connected without worries.

Can I use my existing SIM card with Routica LTE modem?

The SIM is compatible with the router’s supported network (LTE or 5G, depending on model). However, we recommend using a dedicated data SIM to avoid wear from repeated removal and reinsertion.

How does the Explorer II's Wi-Fi 6 support enhance my connectivity experience?

The Explorer II features Wi-Fi 6 support, providing up to 2167 Mbps on the 5.8GHz band. This advanced Wi-Fi technology offers faster speeds and better performance in crowded environments, ensuring a seamless and reliable connection for all your devices.

With independent 2.4GHz and 5.8GHz Wi-Fi radios, the router can handle multiple devices without compromising on speed or stability.

Do I have to install any software on my computer for the router to operate?

No. Setup and monitoring is only via the Routica Mobile App on your smartphone or tablet.

Which operating systems does the Routica Mobile App support?

The Routica Mobile App only supports Android and IOS smartphones and tablets at this time.

How do I set up the Routica Mobile App?

Please refer to our Quick Setup App page, in the Support area. The Routica Mobile App has been specifically designed for ease of use.

Can I share my trip(s) with my loved ones?

The Wireless Gateway Routers capture a breadcrumb trail of your journey that can be shared with anyone you choose. This includes authorized friends and family or another co-owner using our remote tracking feature, or anyone else via a web hyperlink.

Learn more about our trip sharing feature.

How Can I use the Routica App without the router?

The Routica App works perfectly on its own. You can create and log your adventures, upload photos and videos, and share your journeys with friends and family. It's great for documenting your travels whether you're driving, biking, hiking, or boating.

What is GNSS Trip Tracking on the Explorer II, and how does it work?

GNSS (Global Navigation Satellite System) Trip Tracking on the Explorer II allows you to record and view your travel history in real time. Using multi-satellite positioning (GPS, GLONASS, Galileo, and BeiDou), it provides precise location data that can be viewed on the Routica Mobile App. This is ideal for sharing trips, navigation, and vehicle security tracking.

Do you ship to International Countries?

Currently, we only ship to the USA and Canada. Other countries may be added in the future.

What payment methods do you accept?

We accept the following payment methods:
  • Visa
  • Mastercard
  • American Express
  • PayPal

Can I purchase the Wireless Gateway Routers from Amazon?

The series of Routica Explorer Wireless Gateway Routers is also available on the Amazon Store to our American and Canadian customers. You can visit the respective Amazon page to make a purchase.

In what currency will I be billed?

We bill only in USD (US Dollars).

What Shipping methods are available?

We currently offer FREE Express Shipping. Delivery is normally within 2 to 3 business days.

Do the Routica Explorer series of Wireless Gateway Routers have a built-in miniDLNA media player?

Yes, the Routica Explorer series of Wireless Gateway Routers have a built in miniDLNA (Digital Living Network Alliance) media player.

How does the Explorer miniDLNA media player share content between devices?

The Explorer's miniDLNA capable media player permits you to share your content between devices that are connected to your Wireless Gateway Routers main LAN Wi-Fi network.

The Explorer will act as the miniDLNA media server allowing access to audio, video and photos on your client devices. Client devices may include PC's, tablets, smartphones, smart tv's, etc.

Once a client has connected to the Explorer's main LAN network, the client may then browse selected folders on your Explorer's media server, in order to listen to music, or view photos and watch video, etc.

How do I load and share media using the Explorer media server?

In order to share various media thru the Explorer media server, the owner of the router must preload media onto a USB drive. This can be either a USB flash drive or an external USB hard drive. The simplest method of loading media is using a PC. Connect the USB drive to a Windows PC and copy the media files of your choice to the drive. When you have completed loading media files on your USB drive, remove the USB drive from the Windows PC and connect the USB drive to the Explorer's USB port.

What USB drive formats and media file types are supported by the Routica media server?

The Routica media server supports USB drives formatted with NTFS, FAT, FAT32, exFAT only.

The supported media types include:

Pictures: JPG

Audio: MP3, WAV, FLAC, OGG

Video: MP4, MOV, AVI WMV, MKV, WEBM, FLV

How do I enable, customize, and use the media player through the Mobile App?

With a USB drive preloaded with various media, simply insert the USB drive into the USB port on the Explorer. No further user / router intervention is required. Automatic configuration.

The user does have the ability to disable/enable the media player using the Mobile App. Likewise, the user is also able to define their own customized media server's name.

The Mobile App itself may also be used to play back any of the stored media files available on the USB drive.

What is Routica USB Tethering and how does it work?

USB tethering permits sharing your smartphone's cellular internet connection with the Explorer Wireless Gateway Router, using a USB cable. This will turn your iOS or Android smartphone into a modem providing an alternative internet connection for the Explorer. This allows the Explorer to access the internet using your smartphone's data plan.

How do I set up USB tethering with the Explorer Wireless Gateway Router?

  • Connect your smartphone to the USB cable
  • Plug the USB cable into the Explorer Wireless Gateway Router
  • Routica will automatically handle the configuration, so no further setup is needed on the Explorer
  • Ensure the smartphone has a valid SIM card inserted
  • Confirm the SIM has an active data plan and available network service

What steps are required for USB tethering on iOS smartphones?

iOS Operations:
  1. When the iOS smartphone is connected to the Explorer with the USB cable, there is a notification on the iOS smartphone asking if this is a Trusted connection. The user must accept the trusted connection prompt.
  2. Then, in the smartphone settings, Personal Hotspot must be enabled along with the Maximize Compatibility option enabled.

What steps are required for USB tethering on Android smartphones?

Android Operations:
  1. When the Android smartphone is connected to the Explorer with the USB cable, there will be a USB notification on the smartphone. Access this notification and then you must set the 'Use USB option' to 'USB Tethering'.
  2. If your Android phone does not have the USB Tethering option, it does not support functionality as a USB tethered device.

Which smartphones do not support USB data tethering?

Known Smartphones that do not support USB data tethering:
Xiaomi, Realme

Does the Routica Explorer router support a guest Wi-Fi network?

Yes, the Explorer series of Wireless Gateway Routers support guest Wi-Fi network services.

How does the guest Wi-Fi network work on the Explorer?

The guest Wi-Fi network on the Explorer is a second Wi-Fi network on your Wireless Gateway Router. It has its own unique guest network name SSID network name and password. This guest Wi-Fi network is a separate wireless network specifically for guests to access the internet without giving them access to your Explorer's main network or the devices connected to it. This offers enhanced security and privacy for both the Explorer and your guests.

The main feature of the Explorer guest Wi-Fi network is that it's a separate network, in which guest Wi-Fi clients are only permitted internet access.

Guest Wi-Fi clients are not able to access the main Explorer's Wi-Fi network, any devices on it, nor access the Routica Media Player. This isolation prevents guest Wi-Fi clients from accessing your shared files, printers, or other devices on your Explorer's main network.

In summary, the Explorer guest Wi-Fi network provides a secure and convenient way for visitors to access the internet without compromising your Explorer's network security and privacy.

How do I enable the guest Wi-Fi network on the Explorer?

  • By default, the Explorer's guest Wi-Fi network is disabled.
  • If you wish to use the Explorer's guest Wi-Fi network, it is easily turned on from the Routica Mobile App.

Can I customize the guest Wi-Fi network SSID and password?

The Explorer's guest Wi-Fi network SSID names and password are both the same for 2.4G and 5.8G, but are also easily changed to your liking from the Mobile App.

What security and access options are available for the guest Wi-Fi network?

You may also select a specific Security Method for each guest Wi-Fi network, as well as allowing access to the LAN.

What is a VPN and how does it work?

A VPN or Virtual Private Network creates a secure and encrypted connection over the internet. It allows users to browse the internet as if they were on a private network, masking their IP address and encrypting their data to enhance online privacy and security.

How does the Explorer VPN feature protect my data?

The Explorer series of Wireless Gateway Routers, when using the VPN feature, encrypts the internet traffic, making it almost impossible for anyone who might try to intercept the data.

The VPN feature disguises the real IP address of the router and replaces it with an IP address of the VPN server its connected to. This makes it much more difficult to track your internet activity and location. It also creates a secure tunnel between your devices on the Explorer and the VPN server. This helps to safeguard your data from malicious entities.

Can Routica VPN bypass geographical restrictions?

Bypassing geographical restrictions with regards to content is another feature of the Routica VPN service. This permits you to access websites and services that might be blocked in your specific region.

How can VPNs help remote workers?

VPNs also allow remote workers or employees to securely access company networks and resources from any locations, while connected to the internet.

How do I set up VPN on the Explorer?

  • The Explorer's owner is required to purchase a VPN account via a 3rd party VPN provider.
  • Some examples of 3rd party VPN providers include, but are not limited to: NordVPN, Surfshark, IPVanish, TotalVPN, etc. Once you have a valid VPN account, the VPN provider will supply you with a Username and Password.
  • As well, you will need to download the OVPN file that is required by the Explorer from the VPN provider.
  • Then, using the Mobile App, you will enter the VPN configuration area, insert your Username and Password that was supplied from your VPN provider, then provide the OVPN file accordingly.

How does the Explorer Wireless Gateway Router use a SIM card?

The Explorer Wireless Gateway Router, along with any other cellular capable router available on the market, uses a SIM card to access the Internet from a cellular carrier.

This means that the Explorer is dependent on the SIM card and its registration / provisioning in order to access the internet. If the SIM card is not registered or provisioned properly for use with the cellular carrier network, it will never be able to access the internet.

Do cellular carriers require IMEI registration for the Explorer?

The BIG 6 cellular carriers in North America are moving towards requiring the IMEI of devices used, to be registered / provisioned on the sim card's data plan.

In some instances, you may still be able to freely swap a sim card into different devices without requiring carrier IMEI registrations. Again, this is dependent on the carrier and the data plan attached to the SIM card.

What happens if my Explorer's IMEI is not registered with my SIM card's data plan?

It means that your cellular carrier probably requires you to register / provision your Explorer's IMEI with your sim's data plan.

Without this IMEI registered / provisioned on your sim's data plan, the Explorer will NOT be able to access the internet.

Will my SIM card work in other devices without registering the Explorer's IMEI?

Remember, the Explorer is dependent on your sim card and cellular carrier. Your sim card may work in certain other devices but may require you to register the IMEI of the Explorer to your data account. This is for the cellular carrier's billing use.

How do I register or provision my Explorer's IMEI with my cellular carrier?

Registering / provisioning your IMEI is a simple process. Normally, a telephone call to your cellular carrier, indicating that you wish to add the IMEI of the Explorer to your SIM cards data plan is all that's required. Alternatively, some cellular carriers also allow you to register / provision the IMEI online with your private account with them.

What is port forwarding and how does it work on the Explorer?

Port forwarding allows external devices to connect to specific services or devices within the Explorer's private network. This is accomplished by redirecting network traffic.

It works by defining a port on the Explorer public (WAN) IP address to a specific port on a client device within the main LAN network. What this does is allow devices outside the Explorer main network to access services like game servers, web servers, or other applications hosted on devices within the main LAN network.

Devices within a local network (like a home or office) have their own private IP addresses. The Explorer connects to the internet with a public WAN IP address, shared by all devices on the local network.

Each service or application on a client device uses a specific port number (e.g., port 80 for web traffic, port 21 for FTP). When port forwarding is configured, the Explorer will direct incoming traffic on a specific port to the corresponding device and port within the main LAN network.

What are common use cases for port forwarding?

Here are some common usage examples:
  • A game server is running on a computer within the Explorer's LAN network. Then, port forwarding can be configured to direct gaming traffic on a specific game port (e.g., 25565 for Minecraft) to that computer's IP address and port. This allows online multiplayer games to be played by connecting to a game server hosted on the main LAN network.
  • Port forwarding also allows file sharing and file transfers between client devices on different networks.
  • Remote access to devices such as a remote desktop or managing home security systems and smart home devices.

How do I configure port forwarding on the Explorer?

  • Determine which protocol will be used by this port forward.
  • Determine the WAN source port that will be used.
  • Determine the IP address of the LAN client device.
  • Define the destination port of the LAN client device.
  • Enter the details into the Port Forwarding configuration in the Mobile App.

What is the Routica Data Usage Monitor?

The Routica Data Usage Monitor is a fully configurable service that provides usage details and operational control of supported data usage interfaces on the Explorers. By default, the data usage monitor is disabled.

The data usage monitor applies to all WAN and LAN interfaces.

What WAN interfaces are supported and what can be configured?

Possible WAN Interfaces: Ethernet, 2.4G Wi-Fi, 5.8G Wi-Fi as WAN, Internal 5G Cell, VPN, USB Android Tethered Smartphone and USB iOS Tethered Smartphone.

For WAN interfaces, the following data usage options are user configurable:
  1. Ability to enable or disable any or all WAN interfaces data usage operations.
  2. Ability to force_reset on the next "poll_period" iteration; the data usage for an interface will be reset.
  3. Ability to define the day of the month of start of billing period; data usage is reset to zero.
  4. Ability to query the total byte count since the start of the current billing period.
  5. Ability to extend the data usage limit set to "soft_limit" value.
  6. Ability to define max limit. Auto reset data usage to 0 when soft_limit is reached.
  7. Ability to user define the threshold limit (in bytes) representing warning before user hits the actual data limit.
  8. Ability to user define the data limit (in bytes) which is the maximum usage allowed per billing period.

What LAN interfaces are supported and what can be configured?

Possible LAN Interfaces: Ethernet ports 1,2,3,4, 2.4G Primary Wi-Fi, 5.8G Primary Wi-Fi, 2.4G Guest WiFi, 5.8G Guest Wi-Fi.

For LAN interfaces, the following data usage options are user configurable:
  1. Ability to enable or disable any or all LAN interfaces data usage operations.
  2. Ability to force_reset on the next "poll_period" iteration; the data usage for an interface will be reset.
  3. Ability to define the day of the month of start of billing period; data usage is reset to zero.
  4. Ability to query the total byte count since the start of the current billing period.
  5. Ability to user define the data limit (in bytes) which is the maximum usage allowed per billing period.

How do I configure WAN data usage on the Explorer?

  • The Mobile App is used to configure the Routica Data Usage Monitor. It is disabled for each interface, by default. From the main menu, choose Data Usage. Then, select which WAN or LAN data usage configuration you wish to access.
  • Select the WAN interface you wish to enable/disable and/or configure.
  • You may choose from Ethernet as WAN, 5G Wi-Fi as WAN, 2.4G Wi-Fi as WAN, Cellular, VPN, USB Tethered Android and USB Tethered iOS.
  • For any of the WAN interfaces, you may now either enable/disable the interface. The Reset Usage option allows you to choose either No Reset (data usage monitor keeps accumulating stats) or Auto Reset (data usage monitor resets one day per monthly cycle). Naturally, you can define your monthly cycle's start day of the month.
  • The Warning Threshold is user definable, such that you can tailor it, so you receive a warning that your data usage is approaching its maximum limit. You may also select the threshold as either MB or GB.
  • The Data Usage limit allows you to specify the maximum data that can be used per your monthly cycle. Once you have reached the data usage limit, the Explorer will disable this interface until your next monthly cycle begins. This feature will allow you to prevent the Explorer from exceeding your data plan's monthly usage.

How do I configure LAN data usage on the Explorer?

  • Select the LAN interface you wish to enable/disable and/or configure.
  • You may choose from LAN1, LAN2, LAN3, LAN4, 2.4G Primary AP, 2.4G Guest AP, 5G Primary AP, and 5G Guest AP.
  • For any of the LAN interfaces, you may now either enable/disable the interface.
  • The Reset Usage option allows you to choose either No Reset (data usage monitor keeps accumulating stats) or Auto Reset (data usage monitor resets one day per monthly cycle). Naturally, you can define your monthly cycle's start day of the month.
  • The Data Usage limit allows you to specify the maximum data that can be used per your monthly cycle. Once you have reached the data usage limit, the Explorer will disable this interface until your next monthly cycle begins. This feature will allow you to prevent the Explorer from exceeding your data plan's monthly usage.

How do Routica Parental Controls work?

The Routica Parental Controls use HTTP DNS filtering to achieve effective controls. This means a simple HTTP plain text DNS lookup to ascertain whether or not to block the traffic.

However, more and more websites and browsers are actively switching to the use of HTTPS DNS for increased security. As a result, browsers and websites that employ HTTPS DNS will be able to bypass the parental controls.

How do I enable or disable Parental Controls on the Explorer?

The Routica Parental Controls are disabled by default.

To enable, use the Mobile App and navigate to the Parental Control screen. Tap the Parental Control slider to enable / disable this feature.

How do I create a new Parental Control profile?

  • Tap the Profile Management button once enabled, then tap ADD to create a new profile
  • Enter a unique Profile Name
  • Choose whether the profile will be a Black list or a White list
  • Black listing and White listing are opposite operations for parental controls:
  • A Black list denies access to websites listed as unacceptable
  • A White list allows access only to websites listed as acceptable
  • Think of a Black List as a "banned list" and a White List as a "guest list" for website access

How do I create a Black List profile?

  • Tap the NEXT button if you have chosen to create a Black List
  • Select the websites you want to black list, then tap NEXT
  • Enter a unique Rule Name, choose the days of the week the rule will apply, and set the start and end times. Tap NEXT to continue
  • Enter one or more MAC Addresses to which this rule will apply. After adding them, tap CREATE PROFILE
  • Your black list profile is now created and active

How do I create a White List profile?

  • Tap the NEXT button if you have chosen to create a White List
  • Select the websites you want to white list, then tap NEXT
  • Enter a unique Rule Name, choose the days of the week the rule will apply, and set the start and end times. Tap NEXT to continue
  • Enter one or more MAC Addresses to which this rule will apply. After adding them, tap CREATE PROFILE
  • Your white list profile is now created and active

What Wi-Fi Access Points does the Explorer support?

The Explorer series of Wireless Gateway Routers support 2.4G and 5.8G Access Points.

It also provides a Primary network and a Guest network, for a total of four Access Points. You are able to enable/disable each of the Access Points you wish.
  • 2.4GHz Primary Wi-Fi Access Point
  • 5.8GHz Primary Wi-Fi Access Point
  • 2.4GHz Guest Wi-Fi Access Point
  • 5.8GHz Guest Wi-Fi Access Point

What configuration options are available for each Access Point?

The various Access Point configuration options include:
  • Setting the Wi-Fi Name (SSID)
  • Setting the Security Method (WPA2-PSK, WPA-PSK, OPEN, WPA-PSK/WPA2-PSK, WPA3PSK/AES)
  • Setting the Password
  • Selecting the Channel (Auto or Manual selection)
  • Setting the Mode (802.11 b/g/n/ax etc)
  • Setting the Bandwidth (20MHz, 40MHz, 80MHz)
  • Setting the Power Level (High, Medium, Low)

How do I configure Wi-Fi Access Points on the Explorer?

Configuration is thru the Mobile App.
  • Navigate to the Wi-Fi Access Point settings.
  • Choose which Access Point you wish to configure.
  • Make any changes accordingly and then tap SAVE.
  • If you wish to make your Access Points the same, make sure the configuration settings are the same for all. This includes the Wi-Fi Name (SSID), security method, password, etc.

What GNSS operations does the Explorer series of Wireless Gateway Routers support?

The Explorer series of Wireless Gateway Routers support either GPS or GNSS operations.

These operations provide the Explorer its location (latitude and longitude coordinates) and speed (MPH, KPH or KNOTS).

What is GPS and how does it work on the Explorer?

GPS means Global Position System. Selecting this feature uses ONLY the GPS satellite constellation system.

What is GNSS and how does it differ from GPS?

GNSS means Global Navigation Satellite System. Selecting this feature uses multiple satellite constellation systems combined, such as GPS, GLONASS, Galileo, and BeiDou.

With GNSS enabled, your positioning accuracy is much greater than GPS alone. More satellite locks equate to better positioning and location accuracy.

Why should I enable Multi Constellation support?

It is advisable to enable Multi Constellation support; otherwise, if Multi Constellation support is disabled, the Explorer will switch to GPS only.

How do I enable GNSS or GPS operations on the Explorer?

The Mobile App is used to select GNSS or GPS operations.
  • On the Tracking Settings screen, the Multi Constellation option determines the system used.
  • Enabling the Multi Constellation option enables GNSS operations.
  • Disabling the Multi Constellation option enables GPS operations ONLY.

How do I view the status of my Explorer?

The Routica Mobile App is used to determine the Explorer status.

From the Mobile App Status page, you are able to view the various statuses of your Explorer.

There is also a link to Report A Problem to technical support.

What system information is displayed in the Explorer status?

It displays:
  • Explorer Hostname
  • Model Number
  • Part Number
  • Serial Number
  • Software (Firmware) Version
  • Router Uptime
  • Date and Time
  • Hardware MAC Addresses
  • Ethernet LAN
  • Ethernet WAN
  • Wi-Fi 2.4G Access Point
  • Wi-Fi 5G Access Point
  • Wi-Fi 2.4G Client
  • Wi-Fi 5G Client
  • Mobile App Version
  • Backend Version

What Wi-Fi and Guest network status details are available?

Wi-Fi Access Point Status:

It displays the status of the Primary Wi-Fi network, 2.4G and 5G, whether each is enabled or disabled, the Wi-Fi Name (SSID) and the channel being used, the total amount of connected users to the Explorer.

Guest Wi-Fi Network Status:

It displays the status of the Guest Wi-Fi network, 2.4G and 5G, whether each is enabled or disabled, the Wi-Fi Name (SSID), Security Method, SSID Visibility and LAN Access.

What Ethernet and WAN connection status details are displayed?

Ethernet LAN Status:

It displays the status of each of the ethernet LAN ports 1 thru 4, whether each is Inactive or Active. For active ports, displays the link speed and the port's uptime.

WAN Cellular:

It displays the status of the internal cellular connection, whether it's connected or not, the model of the internal cellular radio, the software version of the radio, IMEI, SIM slot preference, the SIM ID, current radio access technology, the carrier's name, signal strength, IP address, Subnet Mask, Default Gateway, Preferred and Alternate DNS.

Wi-Fi as WAN Status:

It displays the Wi-Fi as WAN status, whether it's connected or not. If connected, provides details: Wi-Fi SSID Name, the band, channel, signal strength and network speed. IP details include IP address, Subnet Mask, Default Gateway, Preferred and Alternate DNS, plus uptime.

WAN Ethernet Status:

It displays the status of the WAN Ethernet connection, whether it's connected or not. If connected, provides details: link speed, protocol. IP details include IP address, Subnet Mask, Default Gateway, Preferred and Alternate DNS, plus uptime.

What tracking and USB tethering status details are available?

Tracking Status:

It displays the Tracking and location-related status, whether it's enabled or not, which constellation is being used, whether or not the Tracking Alarm is enabled, the number of satellites locked onto, what kind of a satellite fix the router has, the router's location (latitude and longitude), the speed (if moving), and the elevation.

USB Tethering Status:

It displays the status of any smartphones connected as a USB Tethered modem, whether it's connected or not. If connected, provides details: the operating system of the tethered device, the device model, the IP address and Subnet Mask, plus the amount of data sent and received over the tethered device.

How can I access Routica Advanced Settings from the Mobile App?

The Explorer's advanced configuration settings may be accessed thru the Mobile App, by selecting Router Settings from the menu.

What customization options are available in the advanced router settings?

  • Edit the Router Nickname: This setting allows you customize the Explorer's friendly nickname. The nickname of the Explorer is shown in the Mobile App.
  • Change the Router's System Password: This setting allows you choose your own custom router system password. Otherwise, the router will auto create a unique system password for you.
  • Auto Login: By enabling this option, you will not be required to enter your username and password each time you access the Mobile App. Your username and password will be saved and automatically entered for you.

How do I configure network and IP settings for the Explorer?

Set the Base IP of the Explorer:

By default, the base IP of the Explorer is 192.168.170.1.

If you wish to use a different base IP for the Explorer, you may define the base IP to be used.

How can I backup or restore router and mobile app configuration data?

  • Router Config Data: Selecting this feature will allow to you to either Export (Backup) or Import (Restore) the Explorer's configuration.
  • Mobile App Config Data: Selecting this feature will allow to you to either Export (Backup) or Import (Restore) the Routica Mobile App's configuration.

How do firmware updates, reboot, and factory reset work on the Explorer?

  • Update Firmware: This option will let you check if there is an update for your Explorer's firmware. You will be advised if your Explorer's firmware is already up to date or if an update is available. If an update is available, you are advised to update the Explorer's firmware to the latest available.
  • Reboot Router: This feature is useful if you need to restart the Explorer. Tap the Reboot Router button to initiate the warm reboot. You will be prompted to confirm before the restart actually occurs.
  • Restore Factory Settings: By selecting this option, you can restore the Explorer back to its default out of the box factory settings. This is useful if you made many custom changes to the Explorer and wish to easily undo them.

What is the Wi-Fi as WAN feature on Routica Explorer routers?

The Wi-Fi as WAN feature with the Explorer series of Wireless Gateway Routers allows it to connect to an external and existing Wi-Fi network, in order to use it as its own internet connection. The Explorer then acts as a client to the external Wi-Fi network but also shares that connection with all the devices on the Explorer's local LAN networks.

What are the advantages of using Wi-Fi as WAN?

  • Cost-Effective use: Allows a backup internet source without needing a separate cellular plan for every device.
  • Flexibility: Provides internet access in locations where wired connections are unavailable, such as at campgrounds or cafes.
  • Simplicity of Use: No need to connect each client device to the external Wi-Fi network. Easy to configure.

How do I start creating a Wi-Fi as WAN connection?

  • The Mobile App is used to create any Wi-Fi as WAN connections.
  • Navigate to the Wi-Fi as WAN configuration screen.

How does the Mobile App discover available Wi-Fi networks?

When you first access the Wi-Fi as WAN configuration screen, the Mobile App will immediately perform a Wi-Fi scan of the vicinity and provide you a list of available networks.

How do I connect the Explorer to an external Wi-Fi network using Wi-Fi as WAN?

  • Select any Wi-Fi Network from your pick list, then the Mobile App will prompt you to enter the password for this network.
  • Enter the appropriate password, then tap the CONNECT button.
  • The Mobile App will now attempt to test and verify this Wi-Fi as WAN connection.
  • If the connection is successful, the Explorer will connect to the external Wi-Fi as WAN network.

Is the Routica Explorer compatible with Starlink satellite internet service?

The Routica Explorer Wireless Gateway Router is fully compatible with the Starlink satellite internet service. However, it does require that you have the Starlink hardware and a valid Starlink data plan.

What is the most common way to connect Starlink hardware to the Routica Explorer?

Typically, the most common way to connect the Starlink hardware to the Explorer is by an ethernet connection. The ethernet output from the Starlink hardware is connected to the Explorer's WAN ethernet port. That's it!

Can Starlink be used with Routica Explorer through Wi-Fi as WAN?

Alternatively, some Starlink hardware also supports Wi-Fi as WAN. To use this, if your Starlink hardware supports Wi-Fi, use the Mobile App to create a Wi-Fi as WAN connection.

How many SIM and eSIM connections does the Explorer II support?

The Explorer II Wireless Gateway Router supports the use of 2 physical nano sized SIM cards, as well as 8 eSIM profiles. In this manner, you can potentially have 10 different cellular connections.

What is a physical SIM card for the Explorer II and how is it used?

A SIM card for the Explorer II is a nano sized SIM card only. There are 2 physical SIM slots which can support 2 nano sized SIM cards. These require you to manually insert the SIM card(s) into the appropriate SIM slots.

What is an eSIM for the Explorer II and how is it used?

An eSIM for the Explorer II is an electronic digital SIM; there is no physical chip as in the case with a standard nano SIM card. An eSIM may be purchased online and comes in the form of a scannable QR code or the carrier will provide you manual settings for the SM-DP+ address, Activation Code, and sometimes a Confirmation Code if required.

How do I configure SIM or eSIM on the Explorer II?

The Mobile App is used to configure any cellular operations, SIM and/or eSIM. For SIM card(s), merely insert the SIM card(s) into the appropriate SIM slot, then use the Mobile App to make any custom changes that may be required, such as adding an APN.

For an eSIM, purchase the eSIM from a carrier, then use the Mobile App to scan the carrier's QR code or enter the manual settings provided to install and enable the eSIM.

Are there any limitations when using eSIM on the Explorer II?

Once an eSIM has been downloaded to the Explorer, if the eSIM is deleted from the router, you cannot reinstall that eSIM. A new eSIM must be purchased in that instance.

Which WAN interfaces support advanced configuration on the Explorer?

The following WAN interfaces provide advanced configuration options: Ethernet WAN, Wi-Fi as WAN, Cellular, and USB Tethering.

How does the Bandwidth setting work for each WAN interface?

For each of the four WAN interfaces, you can adjust their Bandwidth. Bandwidth options are Available, Low, Medium, or High. The Bandwidth setting determines how the WAN interface uses and maintains the connection.

By default, Bandwidth for any WAN interface is Available, meaning the Explorer will ping the internet at regular intervals to verify the interface can use the internet. If the pings fail, the Explorer will switch to the next WAN interface priority.

If Low, Medium, or High is selected, the Explorer performs internet speed tests to determine if the current bandwidth meets the selected criteria: Low requires at least 1Mbps, Medium requires at least 3Mbps, and High requires at least 5Mbps. If the threshold is not met, the Explorer switches to the next WAN interface priority.

How does the Priority setting work for WAN interfaces?

Priority determines which WAN interface is used first, second, third, and fourth. Available options are High, Medium, Low, and Lowest. By default, Ethernet WAN has the highest priority, followed by Wi-Fi as WAN, then Cellular, and USB Tethered as the lowest.

The Explorer uses the highest-priority interface available. If Ethernet WAN is present, it is used first. If not, Wi-Fi as WAN is used next if a connection is defined and available. Cellular is next if Wi-Fi is unavailable, followed by USB Tethered if all other options fail. You can change the priority for any WAN interface to suit your preferences.

How can I adjust Bandwidth and Priority settings using the Mobile App?

Use the Mobile App to make any adjustments to WAN Advanced configuration.
  • Navigate to the WAN screen from the main menu, then select the Connection Set-Up option.
  • Choose the WAN interface you wish to adjust.
  • There is a pull-down selector for both Bandwidth and Priority options.
  • Tap the SAVE button to finish

What is the process for setting up WAN Advanced Configuration on the Explorer?

Select the desired WAN interface, adjust Bandwidth and Priority using the pull-down selectors, and save your changes in the Mobile App. This ensures the Explorer uses the best WAN connection according to your preferred settings and available internet performance.

What is the Mobile App used for in configuring the Explorer's Tracking settings?

The Mobile App is used to configure the Explorer's Tracking settings.

What options are available for tracking configuration?

The configuration options that are available include the ability to enable/disable the Tracking feature, the Alarm option and the Multi Constellation support.

What happens when I enable or disable tracking?

Enable/Disable Tracking:

Enabling tracking allows you create trips and journeys and share these with others of your choosing. It is required to be enabled if your wish to use the Alarm and Sentry features of the Explorer.

Disabling tracking stops all internet related tracking functions. You will still be able to view the location coordinates of the Explorer.

How does the Alarm option work?

Alarm option:

Enabling this option is required for the Alarm and Sentry features of the Explorer. Please see FAQ regarding Alarm and Sentry Operations.

What is Multi Constellation support and how do the advanced tracking settings work?

Multi Constellation support:

Enabling Multi Constellation support means the Explorer will use the GPS, GLONASS, GALILEO and BEIDOU satellite constellations combined for better precision with location coordinates and motion speed.

Disabling Multi Constellation support means the Explorer will only use the GPS satellite constellation for location coordinates and motion speed.

Advanced Tracking settings:

The Advanced Tracking settings include the ability to choose your preferred Speed Unit and/or Elevation Unit:
  • Speed Units: Miles Per Hour (MPH) or Kilometers Per Hour (KPH) or Knots (Knots)
  • Elevation Units: Meters (M) or Feet (FT)

How do I update tracking settings on the Mobile App?

  • From the Mobile App main menu, select Tracking Settings.
  • Choose which setting you wish to adjust or customize accordingly.
  • Tap the SAVE button.

What are the Sentry and Alarm features on the Explorer Wireless Gateway Router?

The Explorer Wireless Gateway Router's have a unique feature, Sentry and Alarm. This ensures your vehicle's security and your peace of mind with the Routica Explorer Wireless Gateway Routers. Sentry keeps track of your RV, even when you're away, with GPS detection that alerts you whenever your vehicle is on the move.

Track and locate your RV even when you're not behind the wheel. Routica Explorer Wireless Gateway Routers are designed to help you make sure you're always aware of your RV's location, whether you're just running errands, vacationing, working remotely, or taking a cross-country trip. With RV theft as a growing concern, it is essential to track your vehicle's whereabouts with ease.

How does the Instant Notifications feature work?

In response to the rising trend in RV theft, Sentry acts as your vigilant guardian. Our innovative Sentry feature provides you with peace of mind by offering proactive protection for your valuable assets. Upon powering up the Routica Explorer Wireless Gateway Router, if your RV is moved without authorization, the system immediately sends its starting location to the cloud and notifies you of any movement from its last detected location. This ensures that your device's location is always known, monitored, and secure.

What are the Comprehensive Location Services?

Explore your world with confidence using your Wireless Gateway Router's precise location services. The effectiveness of this feature minimizes the risks associated with theft.

How does Swift Recovery work?

In the unfortunate event that your RV is moved without your permission or is stolen, Explorer's Sentry ensures the quickest possible recovery. If the Explorer detects any movement without your smartphone being connected to it, it triggers an alarm notification via the Routica App.

This means that even if you're not physically present, you'll be instantly alerted if your vehicle or RV has been moved without authorization. Sentry also goes the extra mile by automatically creating a trip to record the GPS location of the Wireless Gateway Router when you confirm that your RV is moving without your consent.

How does Continuous Tracking help me?

The Explorer Wireless Gateway Router provides continuous tracking for your RV, offering real-time updates on its location, whether you're on a cross-country adventure or a quick errand.

How do I enable and use Sentry and Alarm?

In order to use the Sentry and Alarm feature, you must Allow Tracking and enable the Alarm. These are accessed from the Routica Mobile App's Tracking Settings.

Now if your smartphone is not attached to the router with Wi-Fi and your RV vehicle is moved without your knowledge, you will instantly receive a notification and alarm on the Mobile App. A trip will also be recorded with the GPS location of the Explorer.

What are the Trips and Trip Sharing capabilities of the Explorer Wireless Gateway Router, and what can be shared in real-time?

Another of the Explorer Wireless Gateway Router's unique features is the Trips and Trip Sharing capabilities. This allows you to effortlessly create trips and share your travel experiences in real-time. This can include sharing your current location and movement tracks, as well as pictures and videos that you have taken during your journeys and adventures.

How can you initiate a trip adventure and share your travels, pictures, and videos with anyone you choose in real-time?

With a few taps on your smartphone, you can initiate a trip adventure, in real-time, sharing your travels and pictures and videos with anyone you choose, regardless of where they are in the world. This feature keeps everyone you decide in the loop.

How does Trip Sharing work during an ongoing trip and after your trip concludes?

During an ongoing trip, those you've chosen to share it with can track your real-time location updates via the Routica App or a shared link. Additionally, they can enjoy a multimedia experience by viewing photos and videos you've uploaded along the way.

Then, even after your trip concludes, you can still continue to share the memories. Our Trip Sharing feature allows you to easily distribute completed trip details with friends and family, ensuring that everyone can relive the excitement of your previous travel and adventures.

How do I create or initiate a new trip?

From the Mobile App's Home screen, simply tap the Create Journey button to begin.
  • Now select which type of journey this will be (Driving, Biking, Trekking, Marine) and decide if you wish to share this journey and location details with people from your contact list.
  • The Mobile App will now indicate your start location and show you mapped trail of your journey.
  • At this time, if you wish, you can choose to upload various pictures and videos during your journey by selecting the Create Memories button.
  • When you have completed your journey, tap the End button, then confirm you wish to end the journey.
  • Now enter a name for your journey and a brief description of the adventure.
  • Tap the Save button.

How do I retrieve previous trips and memories?

From the Mobile App's Home screen, tap the Create Journey button to begin.
  • Select which type of journey this will be (Driving, Biking, Trekking, Marine).
  • Decide if you wish to share this journey and location details with people from your contact list.
  • The Mobile App will indicate your start location and show you mapped trail of your journey.
  • If you wish, you can choose to upload various pictures and videos during your journey by selecting the Create Memories button.
  • When you have completed your journey, tap the End button, then confirm you wish to end the journey.
  • Enter a name for your journey and a brief description of the adventure.
  • Tap the Save button.
  • The trip is now saved to your Routica cloud account.

What is the range of the Routica Explorer Wireless Gateway Router?

Approximately 30m without line-of-sight interruption.

Does the Wireless Gateway Routers function in all weather conditions?

The routers are not affected by cloud cover or stormy conditions. As long as you have sufficient cellular signal strength or Wi-Fi as WAN connection, you should be able to reach the Internet. However, severe weather conditions may cause interference with wireless signals.

Where can the Routica Explorer Wireless Gateway Router be installed in the RV? Can it be placed anywhere inside the vehicle?

We recommend you place your Routica Explorer Wireless Gateway Router at a central location for optimal coverage. Usually, the electronics cabinet in the living space is a good option, keeping in mind the antenna kit you have selected.

Does the Wireless Gateway Routers stay on when I turn the RV or boat off (no power)?

The Wireless Gateway Routers require constant power at 12VDC to function, since they do not have a built-in battery to keep it powered up when the RV or power source turns off. It is recommended to use the AC/DC adapter provided plugged into a 120VAC power outlet. Alternatively, the Wireless Gateway Router requires a fused 9-36VDC negative ground (12VDC negative ground recommended) connection to the RV secondary battery, if so equipped. For marine use, connect it to your vessel's auxiliary power system to maintain connectivity when the main engine is off.

How do I install the router on my boat?

For optimal performance, install the router in a dry, central location on your vessel. Consider your antenna placement for the best signal reception. Our user-friendly setup process makes installation straightforward, even for those without technical expertise.

What kind of connectivity does the Wireless Gateway Routers provide?

The Wireless Gateway Routers support Cellular, Wi-Fi, and Ethernet connectivity.
  • They come with an option of either a CAT 4, CAT 6, or CAT 12 cellular modems. Select models, such as the Explorer II, support 5G cellular connectivity.
  • The Wi-Fi support includes 2.4/5.8GHz 802.11 a/b/g/n/ac. Select models, such as the Explorer II, support 802.11ax (Wi-Fi 6).
  • The Ethernet (WAN or LAN) has gigabit support.

What cellular carriers do the Wireless Gateway Routers work with?

Both routers support North American LTE, UMTS, and GSM networks, with Explorer II including global 5G network support.
  • In the US we support T-Mobile.
  • In Canada we support Bell, Rogers, and Telus.
  • Other third-party cellular carriers may also be used, with some caveats.

Do I need constant cellular connectivity for Wireless Gateway Routers to be on?

The Wireless Gateway Routers can work with either a cellular or external Wi-Fi connection. In remote locations without any cellular coverage, you will not have connectivity.

What cellular bands do the Wireless Gateway Routers support?

Our routers are configured to work with North American LTE, UMTS, and GSM networks in general. Select models, such as the Explorer II, also support North American 5G networks.

How are the Wireless Gateway Routers better than a mobile hotspot?

Our routers support many different antenna options which provide superior connectivity, throughput, and range compared to a general mobile hotspot. The Wireless Gateway Routers also support up to 64 connected devices. We also offer many other premium features to enhance your road connectivity.

Can I connect multiple devices with your router?

The Wireless Gateway Routers allow connectivity for up to sixty-four devices at a time. This can be a combination of Ethernet or Wi-Fi devices! Your entire family can be connected without worries.

Can I use my existing SIM card with Routica LTE modem?

The SIM is compatible with the router’s supported network (LTE or 5G, depending on model). However, we recommend using a dedicated data SIM to avoid wear from repeated removal and reinsertion.

How does the Explorer II's Wi-Fi 6 support enhance my connectivity experience?

The Explorer II features Wi-Fi 6 support, providing up to 2167 Mbps on the 5.8GHz band. This advanced Wi-Fi technology offers faster speeds and better performance in crowded environments, ensuring a seamless and reliable connection for all your devices.

With independent 2.4GHz and 5.8GHz Wi-Fi radios, the router can handle multiple devices without compromising on speed or stability.

Do I have to install any software on my computer for the router to operate?

No. Setup and monitoring is only via the Routica Mobile App on your smartphone or tablet.

Which operating systems does the Routica Mobile App support?

The Routica Mobile App only supports Android and IOS smartphones and tablets at this time.

How do I set up the Routica Mobile App?

Please refer to our Quick Setup App page, in the Support area. The Routica Mobile App has been specifically designed for ease of use.

Can I share my trip(s) with my loved ones?

The Wireless Gateway Routers capture a breadcrumb trail of your journey that can be shared with anyone you choose. This includes authorized friends and family or another co-owner using our remote tracking feature, or anyone else via a web hyperlink.

Learn more about our trip sharing feature.

How Can I use the Routica App without the router?

The Routica App works perfectly on its own. You can create and log your adventures, upload photos and videos, and share your journeys with friends and family. It's great for documenting your travels whether you're driving, biking, hiking, or boating.

What is GNSS Trip Tracking on the Explorer II, and how does it work?

GNSS (Global Navigation Satellite System) Trip Tracking on the Explorer II allows you to record and view your travel history in real time. Using multi-satellite positioning (GPS, GLONASS, Galileo, and BeiDou), it provides precise location data that can be viewed on the Routica Mobile App. This is ideal for sharing trips, navigation, and vehicle security tracking.

Do you ship to International Countries?

Currently, we only ship to the USA and Canada. Other countries may be added in the future.

What payment methods do you accept?

We accept the following payment methods:
  • Visa
  • Mastercard
  • American Express
  • PayPal

Can I purchase the Wireless Gateway Routers from Amazon?

The series of Routica Explorer Wireless Gateway Routers is also available on the Amazon Store to our American and Canadian customers. You can visit the respective Amazon page to make a purchase.

In what currency will I be billed?

We bill only in USD (US Dollars).

What Shipping methods are available?

We currently offer FREE Express Shipping. Delivery is normally within 2 to 3 business days.

Do the Routica Explorer series of Wireless Gateway Routers have a built-in miniDLNA media player?

Yes, the Routica Explorer series of Wireless Gateway Routers have a built in miniDLNA (Digital Living Network Alliance) media player.

How does the Explorer miniDLNA media player share content between devices?

The Explorer's miniDLNA capable media player permits you to share your content between devices that are connected to your Wireless Gateway Routers main LAN Wi-Fi network.

The Explorer will act as the miniDLNA media server allowing access to audio, video and photos on your client devices. Client devices may include PC's, tablets, smartphones, smart tv's, etc.

Once a client has connected to the Explorer's main LAN network, the client may then browse selected folders on your Explorer's media server, in order to listen to music, or view photos and watch video, etc.

How do I load and share media using the Explorer media server?

In order to share various media thru the Explorer media server, the owner of the router must preload media onto a USB drive. This can be either a USB flash drive or an external USB hard drive. The simplest method of loading media is using a PC. Connect the USB drive to a Windows PC and copy the media files of your choice to the drive. When you have completed loading media files on your USB drive, remove the USB drive from the Windows PC and connect the USB drive to the Explorer's USB port.

What USB drive formats and media file types are supported by the Routica media server?

The Routica media server supports USB drives formatted with NTFS, FAT, FAT32, exFAT only.

The supported media types include:

Pictures: JPG

Audio: MP3, WAV, FLAC, OGG

Video: MP4, MOV, AVI WMV, MKV, WEBM, FLV

How do I enable, customize, and use the media player through the Mobile App?

With a USB drive preloaded with various media, simply insert the USB drive into the USB port on the Explorer. No further user / router intervention is required. Automatic configuration.

The user does have the ability to disable/enable the media player using the Mobile App. Likewise, the user is also able to define their own customized media server's name.

The Mobile App itself may also be used to play back any of the stored media files available on the USB drive.

What is Routica USB Tethering and how does it work?

USB tethering permits sharing your smartphone's cellular internet connection with the Explorer Wireless Gateway Router, using a USB cable. This will turn your iOS or Android smartphone into a modem providing an alternative internet connection for the Explorer. This allows the Explorer to access the internet using your smartphone's data plan.

How do I set up USB tethering with the Explorer Wireless Gateway Router?

  • Connect your smartphone to the USB cable
  • Plug the USB cable into the Explorer Wireless Gateway Router
  • Routica will automatically handle the configuration, so no further setup is needed on the Explorer
  • Ensure the smartphone has a valid SIM card inserted
  • Confirm the SIM has an active data plan and available network service

What steps are required for USB tethering on iOS smartphones?

iOS Operations:

What steps are required for USB tethering on Android smartphones?

Android Operations:

Which smartphones do not support USB data tethering?

Known Smartphones that do not support USB data tethering:
Xiaomi, Realme

Does the Routica Explorer router support a guest Wi-Fi network?

Yes, the Explorer series of Wireless Gateway Routers support guest Wi-Fi network services.

How does the guest Wi-Fi network work on the Explorer?

The guest Wi-Fi network on the Explorer is a second Wi-Fi network on your Wireless Gateway Router. It has its own unique guest network name SSID network name and password. This guest Wi-Fi network is a separate wireless network specifically for guests to access the internet without giving them access to your Explorer's main network or the devices connected to it. This offers enhanced security and privacy for both the Explorer and your guests.

The main feature of the Explorer guest Wi-Fi network is that it's a separate network, in which guest Wi-Fi clients are only permitted internet access.

Guest Wi-Fi clients are not able to access the main Explorer's Wi-Fi network, any devices on it, nor access the Routica Media Player. This isolation prevents guest Wi-Fi clients from accessing your shared files, printers, or other devices on your Explorer's main network.

In summary, the Explorer guest Wi-Fi network provides a secure and convenient way for visitors to access the internet without compromising your Explorer's network security and privacy.

How do I enable the guest Wi-Fi network on the Explorer?

  • By default, the Explorer's guest Wi-Fi network is disabled.
  • If you wish to use the Explorer's guest Wi-Fi network, it is easily turned on from the Routica Mobile App.

Can I customize the guest Wi-Fi network SSID and password?

The Explorer's guest Wi-Fi network SSID names and password are both the same for 2.4G and 5.8G, but are also easily changed to your liking from the Mobile App.

What security and access options are available for the guest Wi-Fi network?

You may also select a specific Security Method for each guest Wi-Fi network, as well as allowing access to the LAN.

What is a VPN and how does it work?

A VPN or Virtual Private Network creates a secure and encrypted connection over the internet. It allows users to browse the internet as if they were on a private network, masking their IP address and encrypting their data to enhance online privacy and security.

How does the Explorer VPN feature protect my data?

The Explorer series of Wireless Gateway Routers, when using the VPN feature, encrypts the internet traffic, making it almost impossible for anyone who might try to intercept the data.

The VPN feature disguises the real IP address of the router and replaces it with an IP address of the VPN server its connected to. This makes it much more difficult to track your internet activity and location. It also creates a secure tunnel between your devices on the Explorer and the VPN server. This helps to safeguard your data from malicious entities.

Can Routica VPN bypass geographical restrictions?

Bypassing geographical restrictions with regards to content is another feature of the Routica VPN service. This permits you to access websites and services that might be blocked in your specific region.

How can VPNs help remote workers?

VPNs also allow remote workers or employees to securely access company networks and resources from any locations, while connected to the internet.

How do I set up VPN on the Explorer?

  • The Explorer's owner is required to purchase a VPN account via a 3rd party VPN provider.
  • Some examples of 3rd party VPN providers include, but are not limited to: NordVPN, Surfshark, IPVanish, TotalVPN, etc. Once you have a valid VPN account, the VPN provider will supply you with a Username and Password.
  • As well, you will need to download the OVPN file that is required by the Explorer from the VPN provider.
  • Then, using the Mobile App, you will enter the VPN configuration area, insert your Username and Password that was supplied from your VPN provider, then provide the OVPN file accordingly.

How does the Explorer Wireless Gateway Router use a SIM card?

The Explorer Wireless Gateway Router, along with any other cellular capable router available on the market, uses a SIM card to access the Internet from a cellular carrier.

This means that the Explorer is dependent on the SIM card and its registration / provisioning in order to access the internet. If the SIM card is not registered or provisioned properly for use with the cellular carrier network, it will never be able to access the internet.

Do cellular carriers require IMEI registration for the Explorer?

The BIG 6 cellular carriers in North America are moving towards requiring the IMEI of devices used, to be registered / provisioned on the sim card's data plan.

In some instances, you may still be able to freely swap a sim card into different devices without requiring carrier IMEI registrations. Again, this is dependent on the carrier and the data plan attached to the SIM card.

What happens if my Explorer's IMEI is not registered with my SIM card's data plan?

It means that your cellular carrier probably requires you to register / provision your Explorer's IMEI with your sim's data plan.

Without this IMEI registered / provisioned on your sim's data plan, the Explorer will NOT be able to access the internet.

Will my SIM card work in other devices without registering the Explorer's IMEI?

Remember, the Explorer is dependent on your sim card and cellular carrier. Your sim card may work in certain other devices but may require you to register the IMEI of the Explorer to your data account. This is for the cellular carrier's billing use.

How do I register or provision my Explorer's IMEI with my cellular carrier?

Registering / provisioning your IMEI is a simple process. Normally, a telephone call to your cellular carrier, indicating that you wish to add the IMEI of the Explorer to your SIM cards data plan is all that's required. Alternatively, some cellular carriers also allow you to register / provision the IMEI online with your private account with them.

What is port forwarding and how does it work on the Explorer?

Port forwarding allows external devices to connect to specific services or devices within the Explorer's private network. This is accomplished by redirecting network traffic.

It works by defining a port on the Explorer public (WAN) IP address to a specific port on a client device within the main LAN network. What this does is allow devices outside the Explorer main network to access services like game servers, web servers, or other applications hosted on devices within the main LAN network.

Devices within a local network (like a home or office) have their own private IP addresses. The Explorer connects to the internet with a public WAN IP address, shared by all devices on the local network.

Each service or application on a client device uses a specific port number (e.g., port 80 for web traffic, port 21 for FTP). When port forwarding is configured, the Explorer will direct incoming traffic on a specific port to the corresponding device and port within the main LAN network.

What are common use cases for port forwarding?

Here are some common usage examples:
  • A game server is running on a computer within the Explorer's LAN network. Then, port forwarding can be configured to direct gaming traffic on a specific game port (e.g., 25565 for Minecraft) to that computer's IP address and port. This allows online multiplayer games to be played by connecting to a game server hosted on the main LAN network.
  • Port forwarding also allows file sharing and file transfers between client devices on different networks.
  • Remote access to devices such as a remote desktop or managing home security systems and smart home devices.

How do I configure port forwarding on the Explorer?

  • Determine which protocol will be used by this port forward.
  • Determine the WAN source port that will be used.
  • Determine the IP address of the LAN client device.
  • Define the destination port of the LAN client device.
  • Enter the details into the Port Forwarding configuration in the Mobile App.

What is the Routica Data Usage Monitor?

The Routica Data Usage Monitor is a fully configurable service that provides usage details and operational control of supported data usage interfaces on the Explorers. By default, the data usage monitor is disabled.

The data usage monitor applies to all WAN and LAN interfaces.

What WAN interfaces are supported and what can be configured?

Possible WAN Interfaces: Ethernet, 2.4G Wi-Fi, 5.8G Wi-Fi as WAN, Internal 5G Cell, VPN, USB Android Tethered Smartphone and USB iOS Tethered Smartphone.

For WAN interfaces, the following data usage options are user configurable:

What LAN interfaces are supported and what can be configured?

Possible LAN Interfaces: Ethernet ports 1,2,3,4, 2.4G Primary Wi-Fi, 5.8G Primary Wi-Fi, 2.4G Guest WiFi, 5.8G Guest Wi-Fi.

For LAN interfaces, the following data usage options are user configurable:

How do I configure WAN data usage on the Explorer?

  • The Mobile App is used to configure the Routica Data Usage Monitor. It is disabled for each interface, by default. From the main menu, choose Data Usage. Then, select which WAN or LAN data usage configuration you wish to access.
  • Select the WAN interface you wish to enable/disable and/or configure.
  • You may choose from Ethernet as WAN, 5G Wi-Fi as WAN, 2.4G Wi-Fi as WAN, Cellular, VPN, USB Tethered Android and USB Tethered iOS.
  • For any of the WAN interfaces, you may now either enable/disable the interface. The Reset Usage option allows you to choose either No Reset (data usage monitor keeps accumulating stats) or Auto Reset (data usage monitor resets one day per monthly cycle). Naturally, you can define your monthly cycle's start day of the month.
  • The Warning Threshold is user definable, such that you can tailor it, so you receive a warning that your data usage is approaching its maximum limit. You may also select the threshold as either MB or GB.
  • The Data Usage limit allows you to specify the maximum data that can be used per your monthly cycle. Once you have reached the data usage limit, the Explorer will disable this interface until your next monthly cycle begins. This feature will allow you to prevent the Explorer from exceeding your data plan's monthly usage.

How do I configure LAN data usage on the Explorer?

  • Select the LAN interface you wish to enable/disable and/or configure.
  • You may choose from LAN1, LAN2, LAN3, LAN4, 2.4G Primary AP, 2.4G Guest AP, 5G Primary AP, and 5G Guest AP.
  • For any of the LAN interfaces, you may now either enable/disable the interface.
  • The Reset Usage option allows you to choose either No Reset (data usage monitor keeps accumulating stats) or Auto Reset (data usage monitor resets one day per monthly cycle). Naturally, you can define your monthly cycle's start day of the month.
  • The Data Usage limit allows you to specify the maximum data that can be used per your monthly cycle. Once you have reached the data usage limit, the Explorer will disable this interface until your next monthly cycle begins. This feature will allow you to prevent the Explorer from exceeding your data plan's monthly usage.

How do Routica Parental Controls work?

The Routica Parental Controls use HTTP DNS filtering to achieve effective controls. This means a simple HTTP plain text DNS lookup to ascertain whether or not to block the traffic.

However, more and more websites and browsers are actively switching to the use of HTTPS DNS for increased security. As a result, browsers and websites that employ HTTPS DNS will be able to bypass the parental controls.

How do I enable or disable Parental Controls on the Explorer?

The Routica Parental Controls are disabled by default.

To enable, use the Mobile App and navigate to the Parental Control screen. Tap the Parental Control slider to enable / disable this feature.

How do I create a new Parental Control profile?

  • Tap the Profile Management button once enabled, then tap ADD to create a new profile
  • Enter a unique Profile Name
  • Choose whether the profile will be a Black list or a White list
  • Black listing and White listing are opposite operations for parental controls:
  • A Black list denies access to websites listed as unacceptable
  • A White list allows access only to websites listed as acceptable
  • Think of a Black List as a "banned list" and a White List as a "guest list" for website access

How do I create a Black List profile?

  • Tap the NEXT button if you have chosen to create a Black List
  • Select the websites you want to black list, then tap NEXT
  • Enter a unique Rule Name, choose the days of the week the rule will apply, and set the start and end times. Tap NEXT to continue
  • Enter one or more MAC Addresses to which this rule will apply. After adding them, tap CREATE PROFILE
  • Your black list profile is now created and active

How do I create a White List profile?

  • Tap the NEXT button if you have chosen to create a White List
  • Select the websites you want to white list, then tap NEXT
  • Enter a unique Rule Name, choose the days of the week the rule will apply, and set the start and end times. Tap NEXT to continue
  • Enter one or more MAC Addresses to which this rule will apply. After adding them, tap CREATE PROFILE
  • Your white list profile is now created and active

What Wi-Fi Access Points does the Explorer support?

The Explorer series of Wireless Gateway Routers support 2.4G and 5.8G Access Points.

It also provides a Primary network and a Guest network, for a total of four Access Points. You are able to enable/disable each of the Access Points you wish.
  • 2.4GHz Primary Wi-Fi Access Point
  • 5.8GHz Primary Wi-Fi Access Point
  • 2.4GHz Guest Wi-Fi Access Point
  • 5.8GHz Guest Wi-Fi Access Point

What configuration options are available for each Access Point?

The various Access Point configuration options include:
  • Setting the Wi-Fi Name (SSID)
  • Setting the Security Method (WPA2-PSK, WPA-PSK, OPEN, WPA-PSK/WPA2-PSK, WPA3PSK/AES)
  • Setting the Password
  • Selecting the Channel (Auto or Manual selection)
  • Setting the Mode (802.11 b/g/n/ax etc)
  • Setting the Bandwidth (20MHz, 40MHz, 80MHz)
  • Setting the Power Level (High, Medium, Low)

How do I configure Wi-Fi Access Points on the Explorer?

Configuration is thru the Mobile App.
  • Navigate to the Wi-Fi Access Point settings.
  • Choose which Access Point you wish to configure.
  • Make any changes accordingly and then tap SAVE.
  • If you wish to make your Access Points the same, make sure the configuration settings are the same for all. This includes the Wi-Fi Name (SSID), security method, password, etc.

What GNSS operations does the Explorer series of Wireless Gateway Routers support?

The Explorer series of Wireless Gateway Routers support either GPS or GNSS operations.

These operations provide the Explorer its location (latitude and longitude coordinates) and speed (MPH, KPH or KNOTS).

What is GPS and how does it work on the Explorer?

GPS means Global Position System. Selecting this feature uses ONLY the GPS satellite constellation system.

What is GNSS and how does it differ from GPS?

GNSS means Global Navigation Satellite System. Selecting this feature uses multiple satellite constellation systems combined, such as GPS, GLONASS, Galileo, and BeiDou.

With GNSS enabled, your positioning accuracy is much greater than GPS alone. More satellite locks equate to better positioning and location accuracy.

Why should I enable Multi Constellation support?

It is advisable to enable Multi Constellation support; otherwise, if Multi Constellation support is disabled, the Explorer will switch to GPS only.

How do I enable GNSS or GPS operations on the Explorer?

The Mobile App is used to select GNSS or GPS operations.
  • On the Tracking Settings screen, the Multi Constellation option determines the system used.
  • Enabling the Multi Constellation option enables GNSS operations.
  • Disabling the Multi Constellation option enables GPS operations ONLY.

How do I view the status of my Explorer?

The Routica Mobile App is used to determine the Explorer status.

From the Mobile App Status page, you are able to view the various statuses of your Explorer.

There is also a link to Report A Problem to technical support.

What system information is displayed in the Explorer status?

It displays:
  • Explorer Hostname
  • Model Number
  • Part Number
  • Serial Number
  • Software (Firmware) Version
  • Router Uptime
  • Date and Time
  • Hardware MAC Addresses
  • Ethernet LAN
  • Ethernet WAN
  • Wi-Fi 2.4G Access Point
  • Wi-Fi 5G Access Point
  • Wi-Fi 2.4G Client
  • Wi-Fi 5G Client
  • Mobile App Version
  • Backend Version

What Wi-Fi and Guest network status details are available?

Wi-Fi Access Point Status:

It displays the status of the Primary Wi-Fi network, 2.4G and 5G, whether each is enabled or disabled, the Wi-Fi Name (SSID) and the channel being used, the total amount of connected users to the Explorer.

Guest Wi-Fi Network Status:

It displays the status of the Guest Wi-Fi network, 2.4G and 5G, whether each is enabled or disabled, the Wi-Fi Name (SSID), Security Method, SSID Visibility and LAN Access.

What Ethernet and WAN connection status details are displayed?

Ethernet LAN Status:

It displays the status of each of the ethernet LAN ports 1 thru 4, whether each is Inactive or Active. For active ports, displays the link speed and the port's uptime.

WAN Cellular:

It displays the status of the internal cellular connection, whether it's connected or not, the model of the internal cellular radio, the software version of the radio, IMEI, SIM slot preference, the SIM ID, current radio access technology, the carrier's name, signal strength, IP address, Subnet Mask, Default Gateway, Preferred and Alternate DNS.

Wi-Fi as WAN Status:

It displays the Wi-Fi as WAN status, whether it's connected or not. If connected, provides details: Wi-Fi SSID Name, the band, channel, signal strength and network speed. IP details include IP address, Subnet Mask, Default Gateway, Preferred and Alternate DNS, plus uptime.

WAN Ethernet Status:

It displays the status of the WAN Ethernet connection, whether it's connected or not. If connected, provides details: link speed, protocol. IP details include IP address, Subnet Mask, Default Gateway, Preferred and Alternate DNS, plus uptime.

What tracking and USB tethering status details are available?

Tracking Status:

It displays the Tracking and location-related status, whether it's enabled or not, which constellation is being used, whether or not the Tracking Alarm is enabled, the number of satellites locked onto, what kind of a satellite fix the router has, the router's location (latitude and longitude), the speed (if moving), and the elevation.

USB Tethering Status:

It displays the status of any smartphones connected as a USB Tethered modem, whether it's connected or not. If connected, provides details: the operating system of the tethered device, the device model, the IP address and Subnet Mask, plus the amount of data sent and received over the tethered device.

How can I access Routica Advanced Settings from the Mobile App?

The Explorer's advanced configuration settings may be accessed thru the Mobile App, by selecting Router Settings from the menu.

What customization options are available in the advanced router settings?

  • Edit the Router Nickname: This setting allows you customize the Explorer's friendly nickname. The nickname of the Explorer is shown in the Mobile App.
  • Change the Router's System Password: This setting allows you choose your own custom router system password. Otherwise, the router will auto create a unique system password for you.
  • Auto Login: By enabling this option, you will not be required to enter your username and password each time you access the Mobile App. Your username and password will be saved and automatically entered for you.

How do I configure network and IP settings for the Explorer?

Set the Base IP of the Explorer:

By default, the base IP of the Explorer is 192.168.170.1.

If you wish to use a different base IP for the Explorer, you may define the base IP to be used.

How can I backup or restore router and mobile app configuration data?

  • Router Config Data: Selecting this feature will allow to you to either Export (Backup) or Import (Restore) the Explorer's configuration.
  • Mobile App Config Data: Selecting this feature will allow to you to either Export (Backup) or Import (Restore) the Routica Mobile App's configuration.

How do firmware updates, reboot, and factory reset work on the Explorer?

  • Update Firmware: This option will let you check if there is an update for your Explorer's firmware. You will be advised if your Explorer's firmware is already up to date or if an update is available. If an update is available, you are advised to update the Explorer's firmware to the latest available.
  • Reboot Router: This feature is useful if you need to restart the Explorer. Tap the Reboot Router button to initiate the warm reboot. You will be prompted to confirm before the restart actually occurs.
  • Restore Factory Settings: By selecting this option, you can restore the Explorer back to its default out of the box factory settings. This is useful if you made many custom changes to the Explorer and wish to easily undo them.

What is the Wi-Fi as WAN feature on Routica Explorer routers?

The Wi-Fi as WAN feature with the Explorer series of Wireless Gateway Routers allows it to connect to an external and existing Wi-Fi network, in order to use it as its own internet connection. The Explorer then acts as a client to the external Wi-Fi network but also shares that connection with all the devices on the Explorer's local LAN networks.

What are the advantages of using Wi-Fi as WAN?

  • Cost-Effective use: Allows a backup internet source without needing a separate cellular plan for every device.
  • Flexibility: Provides internet access in locations where wired connections are unavailable, such as at campgrounds or cafes.
  • Simplicity of Use: No need to connect each client device to the external Wi-Fi network. Easy to configure.

How do I start creating a Wi-Fi as WAN connection?

  • The Mobile App is used to create any Wi-Fi as WAN connections.
  • Navigate to the Wi-Fi as WAN configuration screen.

How does the Mobile App discover available Wi-Fi networks?

When you first access the Wi-Fi as WAN configuration screen, the Mobile App will immediately perform a Wi-Fi scan of the vicinity and provide you a list of available networks.

How do I connect the Explorer to an external Wi-Fi network using Wi-Fi as WAN?

  • Select any Wi-Fi Network from your pick list, then the Mobile App will prompt you to enter the password for this network.
  • Enter the appropriate password, then tap the CONNECT button.
  • The Mobile App will now attempt to test and verify this Wi-Fi as WAN connection.
  • If the connection is successful, the Explorer will connect to the external Wi-Fi as WAN network.

Is the Routica Explorer compatible with Starlink satellite internet service?

The Routica Explorer Wireless Gateway Router is fully compatible with the Starlink satellite internet service. However, it does require that you have the Starlink hardware and a valid Starlink data plan.

What is the most common way to connect Starlink hardware to the Routica Explorer?

Typically, the most common way to connect the Starlink hardware to the Explorer is by an ethernet connection. The ethernet output from the Starlink hardware is connected to the Explorer's WAN ethernet port. That's it!

Can Starlink be used with Routica Explorer through Wi-Fi as WAN?

Alternatively, some Starlink hardware also supports Wi-Fi as WAN. To use this, if your Starlink hardware supports Wi-Fi, use the Mobile App to create a Wi-Fi as WAN connection.

How many SIM and eSIM connections does the Explorer II support?

The Explorer II Wireless Gateway Router supports the use of 2 physical nano sized SIM cards, as well as 8 eSIM profiles. In this manner, you can potentially have 10 different cellular connections.

What is a physical SIM card for the Explorer II and how is it used?

A SIM card for the Explorer II is a nano sized SIM card only. There are 2 physical SIM slots which can support 2 nano sized SIM cards. These require you to manually insert the SIM card(s) into the appropriate SIM slots.

What is an eSIM for the Explorer II and how is it used?

An eSIM for the Explorer II is an electronic digital SIM; there is no physical chip as in the case with a standard nano SIM card. An eSIM may be purchased online and comes in the form of a scannable QR code or the carrier will provide you manual settings for the SM-DP+ address, Activation Code, and sometimes a Confirmation Code if required.

How do I configure SIM or eSIM on the Explorer II?

The Mobile App is used to configure any cellular operations, SIM and/or eSIM. For SIM card(s), merely insert the SIM card(s) into the appropriate SIM slot, then use the Mobile App to make any custom changes that may be required, such as adding an APN.

For an eSIM, purchase the eSIM from a carrier, then use the Mobile App to scan the carrier's QR code or enter the manual settings provided to install and enable the eSIM.

Are there any limitations when using eSIM on the Explorer II?

Once an eSIM has been downloaded to the Explorer, if the eSIM is deleted from the router, you cannot reinstall that eSIM. A new eSIM must be purchased in that instance.

Which WAN interfaces support advanced configuration on the Explorer?

The following WAN interfaces provide advanced configuration options: Ethernet WAN, Wi-Fi as WAN, Cellular, and USB Tethering.

How does the Bandwidth setting work for each WAN interface?

For each of the four WAN interfaces, you can adjust their Bandwidth. Bandwidth options are Available, Low, Medium, or High. The Bandwidth setting determines how the WAN interface uses and maintains the connection.

By default, Bandwidth for any WAN interface is Available, meaning the Explorer will ping the internet at regular intervals to verify the interface can use the internet. If the pings fail, the Explorer will switch to the next WAN interface priority.

If Low, Medium, or High is selected, the Explorer performs internet speed tests to determine if the current bandwidth meets the selected criteria: Low requires at least 1Mbps, Medium requires at least 3Mbps, and High requires at least 5Mbps. If the threshold is not met, the Explorer switches to the next WAN interface priority.

How does the Priority setting work for WAN interfaces?

Priority determines which WAN interface is used first, second, third, and fourth. Available options are High, Medium, Low, and Lowest. By default, Ethernet WAN has the highest priority, followed by Wi-Fi as WAN, then Cellular, and USB Tethered as the lowest.

The Explorer uses the highest-priority interface available. If Ethernet WAN is present, it is used first. If not, Wi-Fi as WAN is used next if a connection is defined and available. Cellular is next if Wi-Fi is unavailable, followed by USB Tethered if all other options fail. You can change the priority for any WAN interface to suit your preferences.

How can I adjust Bandwidth and Priority settings using the Mobile App?

Use the Mobile App to make any adjustments to WAN Advanced configuration.
  • Navigate to the WAN screen from the main menu, then select the Connection Set-Up option.
  • Choose the WAN interface you wish to adjust.
  • There is a pull-down selector for both Bandwidth and Priority options.
  • Tap the SAVE button to finish

What is the process for setting up WAN Advanced Configuration on the Explorer?

Select the desired WAN interface, adjust Bandwidth and Priority using the pull-down selectors, and save your changes in the Mobile App. This ensures the Explorer uses the best WAN connection according to your preferred settings and available internet performance.

What is the Mobile App used for in configuring the Explorer's Tracking settings?

The Mobile App is used to configure the Explorer's Tracking settings.

What options are available for tracking configuration?

The configuration options that are available include the ability to enable/disable the Tracking feature, the Alarm option and the Multi Constellation support.

What happens when I enable or disable tracking?

Enable/Disable Tracking:

Enabling tracking allows you create trips and journeys and share these with others of your choosing. It is required to be enabled if your wish to use the Alarm and Sentry features of the Explorer.

Disabling tracking stops all internet related tracking functions. You will still be able to view the location coordinates of the Explorer.

How does the Alarm option work?

Alarm option:

Enabling this option is required for the Alarm and Sentry features of the Explorer. Please see FAQ regarding Alarm and Sentry Operations.

What is Multi Constellation support and how do the advanced tracking settings work?

Multi Constellation support:

Enabling Multi Constellation support means the Explorer will use the GPS, GLONASS, GALILEO and BEIDOU satellite constellations combined for better precision with location coordinates and motion speed.

Disabling Multi Constellation support means the Explorer will only use the GPS satellite constellation for location coordinates and motion speed.

Advanced Tracking settings:

The Advanced Tracking settings include the ability to choose your preferred Speed Unit and/or Elevation Unit:
  • Speed Units: Miles Per Hour (MPH) or Kilometers Per Hour (KPH) or Knots (Knots)
  • Elevation Units: Meters (M) or Feet (FT)

How do I update tracking settings on the Mobile App?

  • From the Mobile App main menu, select Tracking Settings.
  • Choose which setting you wish to adjust or customize accordingly.
  • Tap the SAVE button.

What are the Sentry and Alarm features on the Explorer Wireless Gateway Router?

The Explorer Wireless Gateway Router's have a unique feature, Sentry and Alarm. This ensures your vehicle's security and your peace of mind with the Routica Explorer Wireless Gateway Routers. Sentry keeps track of your RV, even when you're away, with GPS detection that alerts you whenever your vehicle is on the move.

Track and locate your RV even when you're not behind the wheel. Routica Explorer Wireless Gateway Routers are designed to help you make sure you're always aware of your RV's location, whether you're just running errands, vacationing, working remotely, or taking a cross-country trip. With RV theft as a growing concern, it is essential to track your vehicle's whereabouts with ease.

How does the Instant Notifications feature work?

In response to the rising trend in RV theft, Sentry acts as your vigilant guardian. Our innovative Sentry feature provides you with peace of mind by offering proactive protection for your valuable assets. Upon powering up the Routica Explorer Wireless Gateway Router, if your RV is moved without authorization, the system immediately sends its starting location to the cloud and notifies you of any movement from its last detected location. This ensures that your device's location is always known, monitored, and secure.

What are the Comprehensive Location Services?

Explore your world with confidence using your Wireless Gateway Router's precise location services. The effectiveness of this feature minimizes the risks associated with theft.

How does Swift Recovery work?

In the unfortunate event that your RV is moved without your permission or is stolen, Explorer's Sentry ensures the quickest possible recovery. If the Explorer detects any movement without your smartphone being connected to it, it triggers an alarm notification via the Routica App.

This means that even if you're not physically present, you'll be instantly alerted if your vehicle or RV has been moved without authorization. Sentry also goes the extra mile by automatically creating a trip to record the GPS location of the Wireless Gateway Router when you confirm that your RV is moving without your consent.

How does Continuous Tracking help me?

The Explorer Wireless Gateway Router provides continuous tracking for your RV, offering real-time updates on its location, whether you're on a cross-country adventure or a quick errand.

How do I enable and use Sentry and Alarm?

In order to use the Sentry and Alarm feature, you must Allow Tracking and enable the Alarm. These are accessed from the Routica Mobile App's Tracking Settings.

Now if your smartphone is not attached to the router with Wi-Fi and your RV vehicle is moved without your knowledge, you will instantly receive a notification and alarm on the Mobile App. A trip will also be recorded with the GPS location of the Explorer.

What are the Trips and Trip Sharing capabilities of the Explorer Wireless Gateway Router, and what can be shared in real-time?

Another of the Explorer Wireless Gateway Router's unique features is the Trips and Trip Sharing capabilities. This allows you to effortlessly create trips and share your travel experiences in real-time. This can include sharing your current location and movement tracks, as well as pictures and videos that you have taken during your journeys and adventures.

How can you initiate a trip adventure and share your travels, pictures, and videos with anyone you choose in real-time?

With a few taps on your smartphone, you can initiate a trip adventure, in real-time, sharing your travels and pictures and videos with anyone you choose, regardless of where they are in the world. This feature keeps everyone you decide in the loop.

How does Trip Sharing work during an ongoing trip and after your trip concludes?

During an ongoing trip, those you've chosen to share it with can track your real-time location updates via the Routica App or a shared link. Additionally, they can enjoy a multimedia experience by viewing photos and videos you've uploaded along the way.

Then, even after your trip concludes, you can still continue to share the memories. Our Trip Sharing feature allows you to easily distribute completed trip details with friends and family, ensuring that everyone can relive the excitement of your previous travel and adventures.

How do I create or initiate a new trip?

From the Mobile App's Home screen, simply tap the Create Journey button to begin.
  • Now select which type of journey this will be (Driving, Biking, Trekking, Marine) and decide if you wish to share this journey and location details with people from your contact list.
  • The Mobile App will now indicate your start location and show you mapped trail of your journey.
  • At this time, if you wish, you can choose to upload various pictures and videos during your journey by selecting the Create Memories button.
  • When you have completed your journey, tap the End button, then confirm you wish to end the journey.
  • Now enter a name for your journey and a brief description of the adventure.
  • Tap the Save button.

How do I retrieve previous trips and memories?

From the Mobile App's Home screen, tap the Create Journey button to begin.
  • Select which type of journey this will be (Driving, Biking, Trekking, Marine).
  • Decide if you wish to share this journey and location details with people from your contact list.
  • The Mobile App will indicate your start location and show you mapped trail of your journey.
  • If you wish, you can choose to upload various pictures and videos during your journey by selecting the Create Memories button.
  • When you have completed your journey, tap the End button, then confirm you wish to end the journey.
  • Enter a name for your journey and a brief description of the adventure.
  • Tap the Save button.
  • The trip is now saved to your Routica cloud account.

  • Discover what Routica Explorer Series of Wireless Gateway Routers Can Do for You

  • The Routica Explorer Series of Wireless Gateway Routers transform mobile connectivity with premium technology tailored for your needs. Click to explore the features and benefits of our innovative models.

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